Can't update a specific page
Hello, i need your help, my client is encountering a problem that i don't understand.
I made a website for him, it works perfectly well : https://les-intemporel-les.com/
Except that when my client try to modify informations in the pages, it works fine except for one page that he can't modify at all. Either he is not able to do anything from the muffin live builder, or either he can modify some things but at the moment where he try to update the page it load indefinitely without registering the changes. It is this page : https://les-intemporel-les.com/partenaires/
The strange thing is that i have no problems whatsoever from my computer. I told him to clear his browser cache but that didn't resolve the problem.
I thought it could come from a bad connection where he lives but he have a vey good one and the page is not heavy at all, it's juste some collumns with light pictures in them..
Would you have a solution for us please ? I feel like i tried everything...
Have a nice day !
Comments
Hi,
Please, ask your client to open the browser console (F12) and see if there are no errors.
Also, tell to turn off all of the plugins, refresh browser cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
It is also good to check if the issue appears on other browsers and in incognito mode.
Thanks