Installed But Not Activated, Requires Update
Hi, in "install plugin" section i see this message: "Installed But Not Activated, Requires Update". When i try to update WP show me this message: "The package could not be installed. The package contains no files. Plugin update failed."
Since I have regualar and active theme license, how i can solve this problem?
My website is www.datakrypto.com
Best regards.
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
Ok many thanks, it seems works!