WordPress Critical Error Template Update

Agencetiertant

As suggested I updated the template and now I have a critical error on WordPress and can't access my dashboard

Phil

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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Phil

Sorry, I forgot to ask to send FTP access as well.

Please, send it just like you have sent dashboard access.

Thanks

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Phil

Some files were missing in the theme folder.

I have installed a fresh copy of Betheme on your website, and everything is working fine now.

Best regards

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Agencetiertant

Hello Phil,

I see that I can now have access to WordPress, thank you for that.

But I'm not able to update the extensions as you can see below, can you please help ?

Phil

Please, see the following link about this issue.

https://elementor.com/help/how-to-fix-the-could-not-create-directory-error/

The bundled plugins can update the bundled plugin like Layer Slider from Betheme -> install plugins.

Thanks

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Agencetiertant

Hello,

This issue should not happen and this is happening because of an issue from your template.

Please fix it, thank you.

Phil

Please, switch to some free theme like Twenty Twenty, and try to update your plugins then.

When you do that, please, tell me if the updating process went without problems.

Thanks

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