Support Center Visit Demo License manager Buy @ envato

Problem with woocommerce/products when synchronized with JTL-WAWI

buhligbuhlig
in WooCommerce

Hi there,

great theme, but unfortunately, we are facing a serious issue: We are using JTL-Wawi as the base for our products/articles and usually sync/import products, orders etc. with JTL. This was working fine and expected using i.e. the "7th" theme or DIVI.

A few days ago, we found your theme and decided to swap, not expecting that the "sync" will give us some headache. Still JTL syncs fine with woocommerce and as long there are only simple products everything is ok, but not with variable products:

Any variation shows the ID of the attribute, instead of the name.

Open the product and update it, without changing anything, would finally lead to the originally and anticipated result.

After discovering this issue and just to make sure, we temporally tested with another theme and didn't face the issue as described ...

Hence its definately a problem in connection with your theme and would kindly request you to look closer into it!

Comments

Sign In or Register to comment.