Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Hi I have done this and it makes no difference. there is a BeTheme plugin that is not updating from your side correctly, see screenshots, would this be causing this? Again have tested it on my other BeTheme website and feature working correctly
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your plugin a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
About the issues with images in live search, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Comments
Hi,
Please, go to Betheme -> Theme options -> Search -> Page, and choose Image: Show.
Thanks
I don't have an option for search - page I only have form. Please advise
Sorry, it must have been an update that I needed, updated now and set the image to 'show' but when I search the search still does not show images
Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
https://homrobynrycroft.com I have checked settings on another website that I use BeTheme on and this is working fine
Any help is appreciated
J
In the website source, I can see the images, but they are replaced by some strange link.
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hi I have done this and it makes no difference. there is a BeTheme plugin that is not updating from your side correctly, see screenshots, would this be causing this? Again have tested it on my other BeTheme website and feature working correctly
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your plugin a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
About the issues with images in live search, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I have deregistered the licences and got it re-registered. I have emailed you access to dashboard
One of the unsupported plugins causes it.
I have deactivated all except the ones we support, and the image appears.
Best regards