License Issue

x16acs

Hi,

I tried updating my site to the latest available version however it failed to do so and it said to check license. Stupidly I de-activated the license from the site and now it won't allow me to re-register it because it says "Purchase code already used. Please deregister purchase code and remove theme folder on: oldf-qdn.domain.com"

The theme was activated before the proper website address was purchased.

Please can you help?

Phil

Hello!

If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

There you will find instructions and a link to our license tool.

Thanks

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