deregister and register a new licence key
Just purchased a new licence with my exciting Envato account for a different website? Would that be the problem using the new licence for a different website?
I couldn't deregister the old one and register the new licence.
Can you please let me know what can I do?
www.hazmetal.com
Comments
Hi,
Of course, you can use a new license for another website.
All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard
You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license on two domains.
The only exceptions are for subdomains or subfolders. You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key.
This also applies to subfolders on localhost installations.
Moreover, if you are having issues with deregistering your license key, want to manage your license key, or, most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There you will find instructions and a link to our license tool.
Thanks
Hi thank you so much for your answer, I found the instruction and tried, but still, It doesn't work. You can see the screenshot below.
I got this message below when I clicked on the link that you send me.,
The purchase code has not been used to register Betheme or the username does not match the purchase code.
When you click on the deregister button nothing happens?
If yes, I can deregister it for you, but I will need your WordPress dashboard access which you can send privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.
Notice!
Please attach a link to this forum discussion.
Thanks
Nothing is happening, I tried many times, I sent you the dashboard access.
Thansk
Belma
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks