White Screen with latest wordpress update

mmx1

Hi,

I have a white screen after the new wordpress update, it did the same on another BeTheme powered website, i just updated the theme and it worked fine but it doesnt work on this one.

https://www.espritzlibre.com/

Thanks for your help.

Best

Phil

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

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mmx1

Hi, thanks for your help, i tried, doesnt work, i'm not using a child theme.

What can i do else ?

mmx1

Hi, it's a little bit urgent, my website is down since... I made the latest 26.3 update, but still the same.

Thanks.

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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mmx1

Hi Pablo,

Thanks ! I just sent you login !

https://www.espritzlibre.com/wp-admin

Thanks so much for your help, i really need the website work for today please.

It's so weird, thanks for helping me understand what is happening.

Best

Max

mmx1

Hi,

i had no news, can you please check urgently today please. It’s really important. The website is down.

thanks.

Pablo

Why did you insert the script to remove whole HTML element in the Custom JS field, it was the main reason why it didnt work.

thanks

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