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Product images problem

hqlhql
edited April 19 in WooCommerce

Hi, im seeing an issue with the main product image when viewed in Firefox as opposed to Chrome. In chrome the page looks fine but in firefox the image is enlarged. Please see the same link below in firefox and chrome: https://www.thetechbase.co.uk/product/nest-learning-thermostat-3rd-gen-in-stainless-steel/


FIREFOX:


CHROME:


Comments

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

  • Hi, ive disabled all plugins except woocommerce to be able to check the products and the problem still persists. How do I refresh cache? Ive cleared all cache on my browser and tried different machines to check the same page.

    Im using the the parent theme

  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

  • Sent details via the contact form

  • We have investigated this issue, and we came up that it comes from WooCommerce.

    In that case, you should contact their support to report that. You can switch the Thumbnails Position to Overlay or switch the Gallery to the Bottom as a workaround.

    Best regards

  • Many thanks for your quick response!

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