Issues after updating 04.05.2022

Mpudding

Hey, after the update from today we got this error.

What can we do?

On another site the update worked perfectly.

We also deactivated all the plugins but the problem is still there.

Where can we find the BeTheme version before? We want to downgrade it.

Mpudding

www.kimsymonty.de

PW: betheme

Mpudding

The problem comes after we click on "Edit with BeBuilder"

Phil

Hi,

Please, download a fresh copy of the Betheme package from the ThemeForest, upload it to your website, and check if this error still appears.

But if you do not have a package of the previous version of our theme or a backup of your website, you will have to contact your hosting provider to downgrade the version.

If installing a fresh copy of Betheme from ThemeForest will not resolve your problem, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Mpudding

Hey,

I tried to upload a fresh copy but it is still not working.

I just sent you all the necessary information via the contact form.

Thank you for helping.

Phil

There is a fix for this Error available.

Please, update your Betheme, and all should be fine.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Mpudding

Thank you very much!