builder disintegration
Dear Support !
I tried to edit the template in your editor, specifically I filtered a simple paragraph below the price and the picture also shows that the product page has fallen to pieces. I would like your help in this! The backup restore solved this thing unfortunately : / Or any custom editing: color, alignment did not solve the problem!
Comments
Hi,
What you ask for is a file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy
So if you want to modify files and don't know how, you should contact your web developer. Item Policy says:
Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customization services or checking out the great service providers on Envato Studio.
If you want to restore the betheme to original state, just remove betheme using FTP (wp-content -> themes) and provide the directory of betheme downloaded from themeforest.
It will not remove your content or theme options because all of these informations are stored in the database.
If you are still worried about the loss, please make a backup with this plugin first:
https://wordpress.org/plugins/duplicator/
Thanks