Can't install pre-built - missing/invalid WXR version number

TUXEDOS

Sorry, there has been an error.

This does not appear to be a WXR file, missing/invalid WXR version number

https://tabqat.com.sa/info.php

Phil

Hi,

We do not have WXR files on our theme so it could be a plugin issue.

Please, disable your plugins except the ones required for that pre-built website, and check if the problem persists.

Moreover, I also suggest contacting your hosting provider, to check if it is not your server problem.

Thanks

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TUXEDOS

I have contacted the host and there is no problem on his part.

However, I tried the template on another server and I'm still facing the same problem.

This is the list of plugins https://www.awesomescreenshot.com/image/27405365?key=726294012613c8446f824b25825b55b8

TUXEDOS

Video https://www.awesomescreenshot.com/video/8986519?key=1363313e40193fd197e7efeddcbd3e7a

Phil

Does it happen with only this demo or all of them?

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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TUXEDOS

It happens to all the demos.

I sent the admin and FTP information.

the link: https://tabqat.com.sa/wordpress/wordpress

Phil

Sorry, but we didn't get any message from you yet.

Please check your mail inbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you sent all of the required information mentioned in the previous message.

• link to this forum discussion
• link to your website
• login credentials

Thanks

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TUXEDOS

I sent the email again.