ERROR: The package contains no files - can't update the theme
Hi,
whether someone had the same problem as me and can you help me, please?
I haven't been able to update a theme in Wordpress for a while. I have the same problem on the two profiles on which I have this theme, of course the purchase codes are different.
An image of the error is attached.
Thank you,
BR
Karla
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks