BeTheme's side cart does not work with varnish
Hello,
I have installed a clean woocommerce shop with no plugins except varnish. The problem occurs only when varnish is enabled on the server. The betheme's side cart option does not always work with it. Adding products works just fine (i'm using ajax), but when i go to the checkout page, and then return to category page on my shop (or any other page) the mini cart counter shows the right amount of items in it, but when I open the side cart there are no items.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Hi,
Of course, i'm sorry. Here's the link: http://sklep-test.narzedziapozycjonera.pl/ (we're currently testing an additional side cart plugin).
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
It was the cache problem.
I have cleared all cache from your website in the admin panel with the EVarnish tab, and the side cart works correctly.
Best regards
It doesn't work while you're not logged in to the WP dashboard. When i'm logged in everything works fine. When i open a fresh private card in chrome (not logged in) and try reproducing the above steps that I mentioned it still doesn't show the products.
Additionally, we installed a sidecart plugin which works well, even when not logged in, but we want to use the built in Muffin sidecart.
Best regards
In that case, I suggest contacting the Varnish plugin author if it is working with it disabled.
We did not test this plugin with the theme, and our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
Thanks
Are you sure there is nothing you can do about it? The plugin we installed has almost the same functionalities as the Muffin sidecart and works with Varnish but as I said, we don't want to use an unsupported plugin.
We did not test the Varnish plugin with our theme, so it is an unsupported plugin.
As I said, we cannot, unfortunately, help with that, and I can only recommend you contact their support instead.
Best regards