Theme Options not showing

Hello,

I just purchased your great theme/builder. After I installed it, I also installed the child theme. Then I began to white label the site. Then the Theme Options is not showing up when I click on it. When ever I click on it, the page that I am on refreshes, but stays the same.

Your assistance is greatly appreciated.

As you can see by the image, I am working on the Staging Environment.

Cheers,

Michael


Comments

  • Hi,

    The white label is a deprecated feature.

    Now instead I suggest using the BeCustom plugin.

    https://muffingroup.com/betheme/features/be-custom/


    Thanks

  • Okay, thanks.

    I had already turned the white label code to "false".

    I did use Be-Custom. But I had first used: define('WHITE_LABEL', true); Then when I noticed the issue, I turned it to false. But I'm still having the same issue.

    The documentation on your site, about White Labeling, didn't make it clear that you had to use one or the other. It actually implies that you should use the code and then as another option use the New Be-Custom. At least that's how I interpreted it.

    Anyway, I guess I'll uninstall the theme and re-install it and see if that clears the issue.

    Thanks for your quick response.

  • Thanks for pointing that out, we will take a closer look at the documentation.

    Also, please, keep me updated if the theme reinstall worked.


    Thanks

  • It's working perfectly now. Thank you. I did uninstall and re-install.

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