I can't activate my license!!!
I bought BeTheme yesterday and since then I can't activate my license. My service status is ok, server requirements are ok and still not active.
The following error appears:
cURL error 28: Connection timeout after 10003 ms
I dont know how to proceed. I contacted the hosting company and they said there are no blocks on the servers to access api.muffingroup.com. Also, the API IP verified by MaxMind has some DNS resolution problems or route problem in some providers around the world.
https://www.whatsmydns.net/#A/api.muffingroup.com
I don't know these terms, I'm a layman and I really need this to work.
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Comments
Hi,
You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message.
Please read these related links:
https://github.com/anhskohbo/no-captcha/issues/87
https://github.com/docksal/docksal/issues/312
https://wordpress.org/support/topic/curl-error-28-operation-timed-out-after-30001-milliseconds-with-0-bytes-receive/
https://toolset.com/forums/topic/update-failed-download-failed-curl-error-28-operation-timed-out-after-300000/
This is not a new issue. Many users have this problem, and it always gets fixed with the help of the hosting provider. We assure you that the problem is not on our side.
Thanks