HI I just purachase the them this morning, and installed it into my hosting server.. the bebuilder and elementor does not seems to be wroking.. i tried to uninstall the elementor, and reinstall again.. it still does not work.
Yes, it does not load.. it keep loading for a while.. and never stop...
the first picture is elementor, asking for safe mode editing, but after i press safe mode, it still does not work...
the 2nd picture is BeBuilder, it keep loading the content..
i did a second installation this morning.. what i did, after i delete everything from the hosting server, i reinstall wordpress, 6.01, then i install the BeTheme.. then i activacate all plugin required, and i activate elementor the last.. i tried to change a sample page, it give me the same problem, then i install the prebuilt website, a logistics one, then i tried again to change the page, it gives me the same problem..
also, all the image are not showing up from the page, even though it is in the media library..
if this is the screen, what happen is, when i try to edit the main page, i did not choose any BeBuilder or Elementor, i just click edit from the "Page" area, and it goes directly to this, you can see the the 2 button for Elelmentor and BeBuilder are still located on the top.. but, when i choose Other Page like Privacy page, it goes into the native wordpress editor..
so, back to the first screen when i tried to edit the main page, after i edit, i tried to save the file, it gives me error, it said i am offline.. i am not sure why, but i am online doing other stuff..
Please, activate some free theme like Twenty Twenty, and check if the edit with Elementor and widgets for Footer works correctly with it.
If even with another theme, it will not work correctly, it means that the most likely problem is on the server side or with the WP installation. In that case, I recommend contacting the hosting provider to locate what is the root cause and reinstalling the WordPress on your website.
When you switch themes, please, let me know about the results.
i tried to install the theme into another fresh website, http://cleanersperth.net.au/.. the old one (i just restore the old version of the website, www.kpmininglogistics.com.au).. it work.. any change that you can take a look what is the difference between them..
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Comments
Hello Kim,
Can you explain what exactly happen? Does BeBuilder not load? Does any error appear?
Please attach screenshots if possible.
thanks
Yes, it does not load.. it keep loading for a while.. and never stop...
the first picture is elementor, asking for safe mode editing, but after i press safe mode, it still does not work...
the 2nd picture is BeBuilder, it keep loading the content..
i did a second installation this morning.. what i did, after i delete everything from the hosting server, i reinstall wordpress, 6.01, then i install the BeTheme.. then i activacate all plugin required, and i activate elementor the last.. i tried to change a sample page, it give me the same problem, then i install the prebuilt website, a logistics one, then i tried again to change the page, it gives me the same problem..
also, all the image are not showing up from the page, even though it is in the media library..
do you need to log into the backend to see..
kim
hi
just wondering if this is the BeBuilder screen?
if this is the screen, what happen is, when i try to edit the main page, i did not choose any BeBuilder or Elementor, i just click edit from the "Page" area, and it goes directly to this, you can see the the 2 button for Elelmentor and BeBuilder are still located on the top.. but, when i choose Other Page like Privacy page, it goes into the native wordpress editor..
so, back to the first screen when i tried to edit the main page, after i edit, i tried to save the file, it gives me error, it said i am offline.. i am not sure why, but i am online doing other stuff..
please help...
also, when i tried to change the footer, and go into the widget area under the appearance.. it does not show anything...
kim
Hi,
Please, activate some free theme like Twenty Twenty, and check if the edit with Elementor and widgets for Footer works correctly with it.
If even with another theme, it will not work correctly, it means that the most likely problem is on the server side or with the WP installation. In that case, I recommend contacting the hosting provider to locate what is the root cause and reinstalling the WordPress on your website.
When you switch themes, please, let me know about the results.
Thanks
hi,
i tried to install the theme into another fresh website, http://cleanersperth.net.au/.. the old one (i just restore the old version of the website, www.kpmininglogistics.com.au).. it work.. any change that you can take a look what is the difference between them..
kim
Sorry, but I do not understand.
Can you explain it to me in more detail, please?
Thanks