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Changes do not appear on the site

The BeBuilder and the Live page is lagging so much. Sometimes complete sections disappear. And changes I did and saved, complete disappear sometimes to. This Builder is so hard lagging. Never had something similar in my life with wordpress. What can I do that it runs clean again?


My Site is: www.marcooster.de

Comments

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Also please share with us your PHPINFO file. It's really necessary right now.

    If you do not know how to do it, please check this topic:

    https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

    Thanks

    1. I did all the steps except the PHPINFO. It is still not working. I cant find "Navigate to website's root directory. Usually it is public_html or httpdocs". I can not find this file to move forward.
  • But you found the root directory on your FTP, correct?

    If yes, you need to create a PHPINFO file. Open notepad, put the line of code from the article, name the file phpinfo.php, and put it in this root directory.

    After that, send us a link to it. The URL should look like this: "https://website.example/phpinfo.php."


    If you have problems with it, send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

  • Okay. Did it. Let me know what you find.

  • Hello. I already sent you FTP and Wordpress login's. Have you found what is wrong?

  • Sorry, but you wrote beyond my working time, and I could not check that.

    I can see that you have a low max input time value set on your server:

    Please, contact your hosting provider to increase it to at least 180s.

    The max input vars are pretty ok, but they can also be increased to at least recommended 5000.


    If this will not help, please, check if the same thing happens on other browsers and devices.


    Thanks

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