Double popup window on user click
Hello,
when I click on some images on my website, two popup windows come one after the other. This only happens with the BeBuilder element "Image" when I deposit a popup image. How can I fix this?
Hello,
when I click on some images on my website, two popup windows come one after the other. This only happens with the BeBuilder element "Image" when I deposit a popup image. How can I fix this?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Before that, you can turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
My website is:
The maintenance mode is offlne and all plugins have no influence.
I could not find a page with an image element from the BeBuilder. Can you send a link to the page where it is used, please?
Also, are you using an external plugin for popups?
If yes, please, go to Betheme -> Theme options -> Addons & Plugins -> Addons, Disable the Lightbox, and check if the problem persists.
Thanks