Package could not be installed. The package contains no files

Thedenmaster

I followed this

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“The package could not be installed. The package contains no files.” error

https://support.muffingroup.com/faq/the-package-could-not-be-installed-the-package-contains-no-files-error/

If you receive 'The package could not be installed. The package contains no files.' error during theme or plugin installation, please read this article.

to no avail....

When I go to manage my licenses, I do not see this website... I see two others I own....

When I go to system it shows the site is registered...

When I put in my purchase code and username it shows my two other sites i own but not this one....

thanks for any ideas

Phil

Hey,

If you do not see (on our license manager) your license key, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

Register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

If this will not help please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

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Thanks

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