Update button when editing a product not working
Hello,
When I want to edit a product on my WooCommerce website, I cannot update it. I can update it only when I activate some other theme.
Can you help me?
Thanks in advance
Hello,
When I want to edit a product on my WooCommerce website, I cannot update it. I can update it only when I activate some other theme.
Can you help me?
Thanks in advance
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I am getting this when I click the update button
Did you try disabling the plugins and switching to the parent theme, as I suggested in the previous message?
If yes, and it did not help, I didn't get any private message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
I tried, I sent now.
Thank you in advance
Hello,
Where does it happen exacrtly? In the product using BeBuilder? In the template using BeBuilder?
I edited the product using BeBuilder blocks (the backend builder) and it works fine.
thanks
UPDATE button is not working, this one. (Only when the BeTheme is active)
Please activate your theme and update the theme to the latest version, the actual one is outdated.
If it won't help you, we'll take further steps.
thanks
I activated theme and updated it, but still not working
Well, we did not encounter this kind of issue in entire forum history, the problem is related to... section, not sure why, it has default settings, any customizations.
But, after moving wraps to newly created section it started to work, please check the MuffTest product.
thanks