Deregister theme from deleted Staging Website
Hi,
I registered a theme on staging website on go daddy, becaus I wanted to test and adapt it before going live. After having a critical issue I deleted this staging website and I thought that after deleting it, I will be able to register this same theme on my new staging website, because the old one doesn't exist anymore. Unfortunately, it is not possible as I'am becoming follow information "Purchase code already used. Please deregister purchase code and remove theme folder on: wjn.327.myftpupload.com". I cannot remove the theme from old staging website, since this staging website has been deleted.
How can I solve this issue?
Thanks for your help!
Best regards,
Agnes
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
Thanks