external iframe import

kernfusion

Hi

I have the latest Be release running nice and well. But I tray to publish this iframe code from a ticket and event company. Normally it works all fine. here the code I became from the Ticket Platform.

<script src="https://embed.eventfrog.ch/api/scripts/embed/event.js"></script><iframe width="100%" height="400" src="https://embed.eventfrog.ch/de/p/diverses/die-mobiliar-wm-iglu-6939856119700300979.html?color=F70281&infobox=0&description=0&location=0&organisator=0&sponsors=0"></iframe>

With this code, I can not update the Be Builder anymore.

Thanks for help and support!

Matthias

Pablo

Hello,

To which element did you add this? You should insert that code in the Column item only.

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover if you use a child theme, switch to parent, and recheck it.

Thanks

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kernfusion

Hi

Thanks for your help. I did the code in a column block like on the picture.

after that It was not working.

I switched from child theme to the general Be theme, but same problem.

kernfusion

BTW I also cleared the cache of the WP Page as you told.

Regards, Matthias

Phil

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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kernfusion

Hi

Ok I will sent the Infos by the contact form.

thanks, matthias

Phil

Sorry, but the login credentials you have sent are not working.

Can you create new ones, check if they work, and send them again, please?

Thanks

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kernfusion

Hi, tray be_support .underline should work

many thanks

kernfusion

Hi, was the login working?

Phil

Now it worked.

I have changed the builder settings to Code, and the code works correctly.

Please, check the page I have created on your website. I named it Besupport testpage.

Thanks

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kernfusion

thanks very much!! It works like this:-)

Regards and have a good day,

Matthias