Updates 26.4.0.8 and 26.5 Problem on Templates
I've been building an eshop with multiple templates for single products and shop archives.
When updating to both latest versions (26..4.0.8 and 26.5) all the content of the templates is breaking.
In the beginning i thought was a bug of 26.4.0.8 and today i updated to 26.5 and the problem remains.
Any advise?
I work on 26.4.0.7 version
Comments
Hi,
Please, create a copy of your website with the Duplicator plugin, put it on a subdomain (you can register unlimited subdomains with one license key, as long as the main domain is registered under the same key), update Betheme there, and send a link to it, so we can see what is happening.
You can also attach screenshots showing your problems.
Thanks
26.4.0.7 the first
26.5 the second
The yellow section is just for hiding details of the project.
I have created so far 24 templates for categories and 7 templates for products
Did you create a copy of your website with the duplicator?
If yes, please please send us WordPress dashboard access to it privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I've just found and another issue if this helps to understand the problem.
I upgraded to the latest 26.5.0.1 the problem i had still remains. I thought to make a save again on the template but the saving process on the "Display conditions" doesn't complete.
When i switch to 26.4.0.7 is all fine.
The css, the pictures, the structure, everything
i've send you access
The saving process have problem also in pages in 26.5.0.1
The license key is not registered there, and I could not properly investigate this issue.
Please register it.
You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key.
This also applies to subfolders on localhost installations.
Thanks
Ok i register theme.
It is due to the option in Betheme -> Theme options -> Performance: Builder local styles - Inline in the header. When you switch it to the External file, the template works.
We will investigate the source of this problem, but for now, please, use the External file option.
PS.
I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others:
https://www.facebook.com/groups/betheme/
Best regards
Thank you!
Hey Phil,
i check the update 26.5.0.4 changelog Fixed: Templates: Shop + Performance - Files location - Builder local styles: Inline in header but when i update with the selection set to "External file" shop archive templates does not work.
Any ideas?
Can you send screenshots showing your problems, please?
I tried to log in to your dashboard with the credentials you sent me before, but they are not working anymore.
Can you also reactivate the user you created for me, so I can check that, please? If you will create a user with a new password, please, send a private message with new credentials through the contact form. Remember to attach a link to this forum discussion.
Thanks
The problem is not in appearence but it does not read the template.
It shows the generic woocommerce page of the category.
The crendentials does not work i have deleted the subdomain.
Can you send me credentials to your main website, please? We will check what could be wrong.
Thanks
I've send you.
We manage to fix it on your main website.
Please, check that.
Thanks
Where was the problem?
Misconfiguration in the files which we resolved, and also will be included in the upcoming update.
Best regards