Error trying to install pre-build site

giannis_ladas · September 2022

Dear All,

During the installation of the following pre-build sites,

on a clean wp v6.0.2 site (https://th-ink.eu/) , we are getting the following error:

"Failed to load resource: the server responded with a status of 500 (): admin-ajax.php:1"

Other pre-build sites, like, this https://themes.muffingroup.com/be/museum/ , could be normaly installed. Any idea what may causing this problem?

Regards

Phil · September 2022

Hello,

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

Thanks

giannis_ladas · October 2022

Hi

Please check https://th-ink.eu/phpinfo.php

Meanwhile, after updating PHP Time Limit and PHP Max Input Vars:

The photography3 prebuild site was succesfully installed

The museum2 prebuild site is giving me a 504 error on admin-ajax.php

Thanks

Phil · October 2022

Where and when do you get this 504 error?

While importing the musem2 demo?

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Thanks

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