Content import frozen

keyser69

I'm trying to import demo Ebook 3 but unfortunately it's stuck at Content import.

I'm working in a local environment (so i can't give any ftp/wp password to check anything) on MAMP PRO:

Apache 2; php 7.1.20 (my destination hosting latest php version) set as follows, plus WP memory_limit set as 512M.

Help, please.

Phil

Hi,

Please, try to import this demo in parts.

When you select this demo, after the step where you choose the builder, click on Selected data only: Content.

After that, start the installation as regular, with a database reset.

When this step passes without problems, choose that demo again, and select the rest of the data so Theme options and import the Revolution Slider demo.

However, skip the database reset when importing the rest of the data.

Thanks

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keyser69

Thanks for your reply.

It worked, i imported the demo.

Ripplesbusiness

Did not work for me. The database reset window is frozen and I cannot select any options. Please advise.

Ripplesbusiness

This page is stuck/frozen and it does not respond to anything.

Phil

Hi @Ripplesbusiness,

Did you check if your server fulfills theme requirements?

If you checked that please ensure that you are using the newest version of Betheme.

You can also check if the same thing happens when you deactivate all of your plugins.

Thanks

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Oceans247

I have tried with all plugins deactivated.

I have previously had BeTheme installed on this hosting and there were no issues

Phil

Today we will release an update fixing this.

Best regards

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