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Slider Revolution Update not working

alibaba13100alibaba13100
in Revolution Slider

Hello I have done an update on Slider Revolution and it is not working anymore

can you help me please


www.om-shoe.com

Screenshot 2022-10-08 at 04.45.19.png

thanks for your help

Comments

  • PhilPhil

    Hey,

    This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

    After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • alibaba13100alibaba13100

    Hello

    I have purchase 2 Betheme licence

    • 1 for www.lachartreusesurmars.com
    • 1 for www.om-shoe.com

    on my wordpress dashboard for om-shoe i have regitred the theme

    as you can see bellow

    Screenshot 2022-10-08 at 14.50.36.png

    but when I check on the link you send me only 1 site is registred

    themeforest-registration.jpg

    I don't know what to do

  • alibaba13100alibaba13100

    Hello Phil

    I couln't find the way to update slider revolution

    I don't know what to do

    i try what you said but i'm still not able to make it work

    can you help me please

    Thanks a lots

  • PhilPhil

    Please deregister your license key through Betheme -> Dashboard, and register it again.

    After that check, if the problem persists.

    If this will not help please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • alibaba13100alibaba13100

    Super it's working many thanks

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