Problem with Product Categories Custom Templates

rbabagiannou

I'm having trouble creating Templates for the Product Categories. The problem is that when i try to create or edit a template with "Edit with BeBuilder" it shows this

Also when i try to chenge the template from Theme Options it doesn't take the change and it still shows the default grid view.

Thanks in advance

Phil

Hi,

Do you have the newest version of Betheme and WP?

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

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rbabagiannou

I 've tried all of these and the problem still exists

Phil

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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rbabagiannou

https://vcequipment.gr/

Phil

Sorry, but we didn't get any message from you yet.

Please check your mail inbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you sent all of the required information mentioned in the previous message.

• link to this forum discussion
• link to your website
• login credentials

Thanks

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rbabagiannou

I've send it again.

If you want to answer me do it to [email protected]

Thanks

Phil

You did not have a shop page assigned in the WooCommerce settings, and it was causing this issue.

After we assigned it, the template works again.

Best regards

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rbabagiannou

Nice but the Template only applies in Shop page and not in Product Categories Pages, as before

Phil

I have made a little fix in your theme files, and now it is working.

Please, check that.

Thanks

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rbabagiannou

Thank you very much!

I have the same issue with this site https://komatsuequipment.gr/

can you tell me what to change or you want to send you ftp for that, too?

Phil

Please, send your FTP access, and I will fix it for you.

Remember to attach a link to this forum discussion.

Thanks

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rbabagiannou

https://komatsuequipment.gr/

Phil

I have fixed it on that website as well.

Please, check that too.

Thanks

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rbabagiannou

Thank you very much!