EDITION IN EDITION SINGLE PRODUCT
When doing the edition of a previously saved template, it gives an error.
ATTACHED IMAGE WITH THE PRODUCT ON THE TEMPLARY PAGE AND ANOTHER IMAGE WITH THE ERROR QUEES, WHEN I EDIZE ELA template.
When doing the edition of a previously saved template, it gives an error.
ATTACHED IMAGE WITH THE PRODUCT ON THE TEMPLARY PAGE AND ANOTHER IMAGE WITH THE ERROR QUEES, WHEN I EDIZE ELA template.
Comments
Error Details
=============
An error of type E_ERROR was caused in line 270 of the file /home1/purocach/public_html/doncan/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php. Error message: Uncaught Error: Call to a member function get_id() on bool in /home1/purocach/public_html/doncan/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php:270
Stack trace:
#0 /home1/purocach/public_html/doncan/wp-includes/class-wp-hook.php(307): MfnVisualBuilder->mfn_append_vb_styles('')
#1 /home1/purocach/public_html/doncan/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#2 /home1/purocach/public_html/doncan/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#3 /home1/purocach/public_html/doncan/wp-content/themes/betheme/visual-builder/visual-builder-header.php(72): do_action('admin_enqueue_s...')
#4 /home1/purocach/public_html/doncan/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php(885): require_once('/home1/purocach...')
#5 /home1/purocach/public_html/doncan/wp-content/themes/betheme/visual-builder/visual-builder.php(78): MfnVisualBuilder->mfn_load_sidebar()
#6 /home1/purocach/public_html/doncan/wp-includes/class-wp-hook.php(307): mfnvb_i
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Do everything they told me, even install the pre -designed website, again.
When trying to design the product page, give me the same error.
On the other hand, I have seen the video tutorial and does not match the options I have in place. I ask you to tell me a document or something updated, to have, when you manage to get out of this problem.
On the other hand, I have seen the video tutorial and does not match the options I have in place. I ask you to tell me a document or something updated, to have, when you manage to get out of this problem.
Sorry, but I do not understand. Can you explain that greater, please?
Also, did you sent login credentials to your WP dashboard as I mentioned in my previous message?
Best regards
The support process is very slow, I lose one day to know that they did not understand me.
I would need to provide a chat option.
I'm going to interact with a different woedsite and see if I get out of the way.
I regret, but so things are not serving me
I was working all weekend, looking for the problem to continue.
Please tell me such a email, I add them as users, for doubts.
1. The store is one page website. I use a pre-designer and flitter one page. Test 5 designs, I charge them correctly, but then wanting to design templates for products and brands, it gives the error. reported.
2. Then install a pre-designer and flitter woocommerce, imported it correctly. Then with wanting to design template he did not give me the error. This option does not work for me, because they are more than one page.
3. In all cases, select the option to delete the previous data, for doubts.
If possible, I request a chat to advance fast, I am very delayed with this project.
I really don't know what the problem is.
We do not provide chat support.
Please, create a user for us with admin rights. You can use some dummy email like "[email protected]".
When you create it please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please, also attach your FTP access.
Notice!
Please attach a link to this forum discussion.
Thanks
You already believe access and pass user and key by email.
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
Hello,
Your website is not available, there is 500 error or WP error which I'm not able to login.
If the error of our theme, please rename the theme name using FTP and insert the latest version of the theme straight from the themeforest.
We encountered a problem with the WP 6.1 and if you didn't update the theme before update of the Wordpress then error will be displayed on website - it all got resolved on the latest version of theme, which is uploaded on themeforest.
Thanks