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Fatal Error - Memory Size 1.8GB

rlucas1060rlucas1060
in General info & installation

Trying to update this site this morning and it began prompting fatal errors. I was specifically trying to update the theme, new release WordPress, and some plugins.

I reached out to the host (SiteGround) who informed me to reach out to theme devs as 1.8GB is a bit too much memory usage for normal operation.

ss1.JPG

Once they changed the theme to the generic 2022, the backend started working as normal. We've been using BETheme for a long time, so not-using BETheme would be a massive project haha.

Site: https://kb.jniplants.com/

Please advise,

-Rob

Comments

  • PabloPablo

    Hello,

    It looks like the problem is with the latest WP version (6.1) and older BeTheme version, the 26.5.1.4 version solves that problem.

    Now, to fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one downloaded from the themeforest, after that you will get your wp-admin work correctly.

    thanks

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  • rlucas1060rlucas1060

    Thanks, your advice led to the fix. Much appreciated!

  • er91iker91ik

    I had the same problem. Please do the following: activate another theme via FTP. You can then log in again. Then install the latest version of BeTheme.

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