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error 503 in backend

witradewitrade
edited November 2022 in Updates & Changelog

Hi there from yesterday I can't log into my websiste backend

witradeconsulting.it/wp-admin (Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.)

The frontend apparently it seems to be okay but it doesnt't work:

ex. if I try to fill the form in the contact page (https://www.witradeconsulting.it/registrazione/) it doesn't process the request, if I try to do a purchase it doesn't work

I tried to deactivate all the plugin using filezilla but it doesn't fix it, if I disabled Betheme the problem disappear and I can regularly log into the backend,.

How can I fix it?


Thank's in advance,

Marina

Comments

  • witradewitrade

    I solved doing the following instruction

    Hello,

    It looks like the problem is with the latest WP version (6.1) and older BeTheme version.

    To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get your wp-admin work correctly.

    thanks

  • PhilPhil

    Hi,

    That is great that you found the solution.

    Please, let me know if I can help with anything else.


    Thanks

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