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PHP Problem

Hi there.

Website http://www.aeon-europe.com works fine user-side, but when trying to access WordPress the following error appears on screen:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /web/htdocs/www.aeon-europe.com/home/wp-includes/class-wp-query.php on line 3726


I've already tried the following changes: in file default-constants.php define( 'WP_MEMORY_LIMIT', '256M'), and in file wp-confing ho aggiunto define ('WP_MEMORY_LIMIT', '256M').

I can't modify the php.ini file because I can only update up to 7.1.11 version unless I change server, which is unfortunately non an option right now (we've got a big event coming up and the website has to stay operational).

What can I do to solve the problem?

Thank you so much

Chiara Guzzetti

Comments

  • Hi,

    The problem is with the latest WP version (6.1) and the older BeTheme version.

    To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from the ThemeForest. After that, you will get your wp-admin to work correctly.

    Please be sure that you upload the most current theme files.

    Thanks

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