Support Center Visit Demo License manager Buy @ envato

Totally different footer showing when logged into a customer account

karliskreslins00karliskreslins00
in WooCommerce

Hi!

I have an issue when a customer is logged into their account they see a totally different footer than is applied to the site entire site via templates.


Please help me to fix this because this I cannot do anything as my footer template is applied to the entire site and I only have one footer template made.

Comments

  • karliskreslins00karliskreslins00

    Site is supplesale.eu

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Also, check if you do not have any caching tools enabled on your server, and if they are active disable them.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • karliskreslins00karliskreslins00

    Hi, disabling the caching tool just only hurt the site even more. Now even the homepage without being logged in is messed up without a lot of edited things not showing up. When I turn the caching back on everything works great, except when you log in an account, then a lot of edited changes just disappear. Not all but a lot. Any ideas how to solve this?

  • PhilPhil

    Can you send screenshots showing the differences, please?

    Can you also disable it for a while?


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • karliskreslins00karliskreslins00

    Disabled it, will see how it looks in a few hours. The differences are in a few elements not all. For example footer is totally different than the applied one. It loads like it was when I started designing the template. Another difference would be that the mega menu loses it's original background and font.

  • PhilPhil

    Can you attach screenshots showing that?

    They would help me to know what places to check and how they should look.


    Best best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • karliskreslins00karliskreslins00
    Screenshot 2022-11-16 at 18.27.13.png
    Screenshot 2022-11-16 at 18.27.27.png

    Here are 2 examples

  • PhilPhil

    It does not look at all to me when I open your website. Did you bring back the modified be.css file?

    There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly.

    Your htaccess can redirect your website to https, so you should edit it and change it to http.

    https://www.freecodecamp.org/news/how-to-redirect-http-to-https-using-htaccess/

    If this does not help, it would be best if you contact your hosting provider, and they should be able to help you with it.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • karliskreslins00karliskreslins00

    Hi, yes it did not look that way because I turned back on the caching plugin. Whilst the caching plugin is on the only style differences are when you login into an account. I have just added the code in the file so let's see does it help. I also have turned on HTTPS enforce with my hosting provider. Is that ok?

  • PhilPhil

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.