Switching from a pre-build website to another: the installing is stuck at "CONTENT"
Hello, I am facing a lot of problems with this installing:
I just want to switch from one pre-build website to another. This is way too complicated.
I don't see where in the dashboard on wordpress on Betheme section should be visible which pre-build website is on, where is it?
I know I have been using two actually: but for the majority, website Ice cream 2.
I am not trying to switch to the one in the picture attached.
Because I have no idea if the entire website will get lost, I did the baackup and dowloaded the entire website.
When I am trying to install it, I select to delete it all (but if I choose it - delete wp-content, the installing process stops at Database Reset), instead if I do not select it, it stops at CONTENT.
I checked with my hosting and server and it is all fine there.
The hosting told me:
Dear Customer,
Glad to hear you were able to download the site backup.
Regarding the betheme, I can see that the pre-build of the Betheme website is already installed on your wordpress. So I am confused by the problem you are facing.
As for PHP memory, the PHP memory limit is the maximum server memory that any PHP script can extend. The memory limit setting sets a memory size for running a script.
So, we checked everything you mentioned according to the forums you read. You can check the parameters like PHP version, PHP memory limit etc. Also I verified that the Betheme website builder is already catering to server side configurations. Verify the same from the attached Betheme system status screenshot. (they shared a picture that shows that the entire situation is fine, I checked).
Please let us know if you need further assistance."
I think this is a problem on your side and this makes me cringe that this assistance (if it is linked to the theme ) is not free.
So now I hope that paying for this assistance, you may help me asap.
If you need to check, I will send you the access to the wesbite admin
Thank you.
ps: I want to know what is the right process to switch from one to another pre-build wesbite.
ps2: I want to know if I am going to loose all my data if I am going to install a new pre-build wesbite and then upload the backup I did of the website.
ps3: please be super detailed.thank you
Comments
Hello,
1) Do you have the newest version of Betheme (26.6.2) installed?
With recent updates, we fixed problems with the demo import that accused for some servers.
2) If you choose to reset your database then yes, you will lose all content like pages, posts, images, etc. However, you can skip this step, so all these things I mentioned will be untouched, but the pages from the pre-built website will be imported. So after the demo installation, you will have to remove the pages that you do not need or modify them for your purposes. Also you will have to correct the menu.
Best regards
So, I hope this won't take longer than this.
Of course it is updates (see the pic),
I want you to fix the problem now. Where I can send the admin and password info for you to check?
Can I also have two pre-builded website installed at the same time and use some pages from one or the other?
I really would like to understand how I see what pre-build website I am using, there is no part of the dashboard where it is said what is on? So confusing.
Please reply to this last one asap.
thank you
1) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
2) You can import pages, posts, portfolios, etc., from two different pre-built websites, but they will have styles only from one demo because Theme options are global for an entire website.
Best regards
Ciao, I did sent a message with all the info I have and the access to everything (hosting, FTP, Wordpress admin), I would love to have an answer to this question (again):
I really would like to understand how I see what pre-build website I am using, there is no part of the dashboard where it is said what is on? So confusing.
I don't see where you can select with pre-build website is on. Please help.
If this is missing in the theme, please take in consideration to add it.
Thank you
Just to reply to this answer:
2) You can import pages, posts, portfolios, etc., from two different pre-built websites, but they will have styles only from one demo because Theme options are global for an entire website.
How do I know which one is on (and so the ones who influences the theme option)? Can I choose it in some parts of the theme dashboard? Please let me know. Thanks
I have imported the demo website from your screenshot, and it went without any problems.
The only option to know what demo you are using is by checking the media. If you have any images from the demo that you did not remove, you need to check its name. Like this one:
How do I know which one is on
The setting always comes from the last demo you import because it overwrites the Theme Options. For example, if you are using demo VR, but you also want to import the demo Biker (without database reset), all options in Theme Options will come from the Biker demo because it was lastly imported. So the content on a page from the demo VR like elements, images, sections, wraps, etc., will stay as they are, but the font families, font sizes, colors, etc., will come from the Biker demo.
Best regards
Ciao, thank you for the reply. Still I think it is very confusing.
By the way, I have a question about the problem you found: what is was?
I had disactivate all the plug-ins because I read somewhere in this forum could have been the problem.
Can I reactivate them all or was one of the plug-ins the problem? I won't change the password for one day so please check also inside the admin wordpress to see what plug-ins I have still on.
Thank you
Ciao, I have seen that I have the only option to edit the website on BETHEME edit program, I would prefer ELEMENTOR, can you change it? I tried to install the pre-builder website again and to me it doesn't work at all. At this point, I don't know what is the problem and I will always need your assistance to install a new pre-build website? I hope not.
Please investigate more.
This demo never had the Elementor version, but there was a bug that showed the selector and could confuse that there is an option to use the Elementor for that demo. https://muffingroup.com/betheme/websites/
I installed the newest version of Betheme on your website, and now this bug does not appear.
You can use the Elementor of course, but the pages from that demo will not be editable as they are created with the BeBuilder.
Best regards
Ok, so that was a bug, ok, thank you.
It actually made me choose if I wanted elementor or betheme before installing so I suppose that was the main problem you got.
So then thank you I will start working on it, so please close the case and I will change my passwords.
Thank you