Cannot use recently purchased theme that was properly deregistered
I purchased a theme from you on the 19th of November. Bluehost host improperly uploaded an SSL that caused the sites images to break so I tried to replace the images. However, all of the images in the themes library were just white files. The images were no longer on the backend of wordpress. So I properly deregistered the theme first, then uninstalled wordpress. When I reinstalled wordpress onto the bluehost account and tried to reregister the theme, it said its already in use. But, it was deregistered so it should still be usable. I have provided all of the attachement for your reference. Please provide me with a new purchase code that I can use please.