Website does not matter
I am trying to import the pre -designed site https://themes.muffingroup.com/be/pizza5/, perform the process, but there is no loaded page.
I find a page called
_be_setup_wizard_demo - Draft, which is wrong.
I clarify that I previously load the design https://themes.muffingroup.com/be/dietshop/, as the store design.
I don't understand what is happening.
Comments
Hi,
What version of Betheme do you have?
Did you import the BeBuilder or Elementor version of the Pizza demo?
Best regards
I have the last WordPress version and I use the Betheme editor
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I already gave access to FTP
An email will get to the mail [email protected]
And the user will be able to create their own Pasword
Every day we receive tons of messages and accesses, and unfortunately, I do not remember all of them.
I have found your dashboard access, but I did not find the FTP.
Also, I can see that you have your website has a demo imported. Can I reset the database to test the demo imports?
Best regards
Between the CPanel and creates a user with access to the FTP and that the key is believed by the user, I understand that you receive the mail from my address.
Secondly, I have no problems that you reset the base, but I already design a Eukanuba product and I need that if it is supported.
Already export the products, so I understand that there is no problem that you reset the databasew.
Sorry, but I do not understand the first part of your message.
Database reset removes products, so if you created them, I will not perform this action on your website.
Best regards
i just export producto, i no have problem now
I just imported the Pizza 5 demo, and everything went flawlessly.
Please, check your website.
Best regards
Load a pre -designed website, if you do the database reset, work, to me.
The problem arises when I want to import another pre -designed website and I do not perform the base reset. Sometimes it has worked out to import a website, but the case I report was when I wanted to install a third web design, at this time the page that reports and the errors mentioned above appeared.
another subject.
Attached image with how the slider looks. In orange box, I point out the slider, my intention is to use the slider as this is, but that the high is to say 30% less, that allows the image to see the image and also show some products.
Can you tell me how I do that?
There is a bug that does not allow to import of pages from another demo if the pages have the same IDs. We will release an update fixing it, which should be out today.
Sorry, but I do not see an image. Can you attach it, please?
Thanks
I take advantage and explain everything again and add consultation by Menu.
In Green Box, there is the Revolution Slider section, which are images that have movement. But in my PC it occupies the entire screen, what I need is to see how I take only half of the screen. In such a way that store products are already seen.
Secondly (in orange box) the menu I want to put it to the right and ask you to explain how I do so that the width of the menu is the least possible, responsive (to consider cell phones).
THANK YOU
1) You need to edit the slide with the Slider Revolution and reduce its height.
2) For that I suggest using the Header Builder:
https://support.muffingroup.com/video-tutorials/header-builder-2-0/
Best regards