Double lightbox with Elementor

wistlaumann

Hello!

I've created a basic gallery in elemntor. images open with double lightbox now. how can i fix it?

Regards

Phil

Hi,

Do you have the newest version of Betheme installed?

If not, please, update it.

Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

Thanks

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wistlaumann

Hello!

Yes, we have updated from 26.6.3 to 26.6.6 but the double lightbox issue is still there. here is my link: https://gut-einhaus.de/galerie/

Regards

Phil

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

If this will not help, please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

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wistlaumann

hi, still same issue. i will send you a private message

Phil

It is fixed on your website.

Please, check that.

Thanks

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wistlaumann

Yes, it works now. Thanks! How did you fixed it?

Regards

Phil

One lightbox came from our theme, and one from the Elementor.

I have disabled ours in Betheme -> Theme options -> Addons & Plugins -> Addons.

Best regards

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wistlaumann

Ah ok. Thank you for this hint!