Version: 26.5.1. to 26.6.5

tecnospeedti

Hello

Just for confirmation purposes, I have a blog that BeTheme is at Version: 26.5.1.

To update, I can't update via WordPress admin, because the following error appears: "An error occurred while updating Betheme: The package couldn't be installed. The package doesn't contain files."

For version 26.6.5 I need to install via FTP correct?

Can you tell me step by step here?

Thanks!

Phil

Hey,

This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

tecnospeedti

Thanks. that worked!