BeBuilder not loading
On my website built with Betheme is the bebuilder not loading.
The website was running on version 22, I've updated to the most recent version 26.6 and since the bebuilder is not loading. I get the following error.
Even after disabling all plugins it's still not working.
After disabling the child theme the bebuilder is loading but won't update after changes.
I'm unable to figure out where the problem is, can anyone help me?
Comments
Hi,
The error you get most likely comes from your child theme, and it is probably the root cause for that.
Can you explain in more detail what is not updating when you have an active parent theme?
Is there any error message?
Best regards
Is there any way how i can trace the error. From the error log nothing seems to be leading me to the child theme. Also on pages that shouldn't be affected at all by the child theme the builder is not loading.
When the child theme is deactivated and I try to update the page I get the following message. No amount of reloading, logging in and out or switching browsers seems to do the trick.
Query monitor is giving me the following warnings, but I feel none of them should be preventing the updating.
My server settings are the following:
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
The FTP you have sent is not working.
Please, resend it, and ensure that they are working.
Best regards