Theme and its plugin update failed
Hi we have a installed a licences Betheme and once we try to update the Theme and corresponding plugins, It got failed and showing 'The packages could not be installed'. We have already installed everything and our website is running fine.
The weird thing is when we update the Slider revolution plugin that is coming along with the theme, The sections made by slider revolution got broken. Please fix this issue as soon as possible. Attaching a few screenshots
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
Thanks. It worked!