Menu is not displaying for mobile and tablet
Hi Support,
We recently created a header in the BeBuilder templates section after an update to WordPress and BeTheme caused our prior menu to disappear.
Everything seemed to go well until we noticed that the menu for mobile and tablet was displaying a standard template type of menu.
I checked in BeTheme Template BeBuilder and found I had not specified the menu for tablet and mobile. I also deleted from in Wordpress the other menus.
I ensured that minify is disabled and have temporarily turned off cache.
Would you take a look to see why the menu works fine on desktop but is not displaying when the hamburger icon is clicked in tablet and mobile?
For privacy, because I do not know if these forums are indexed by Google, I am going to split the URL up so that a search for the web site name will not return this troubleshooting post.
URL in 2 parts: topnotchvio lins.com
Thank you!
Comments
Hey,
Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
Hi,
Sounds good. I just sent the information.
Thank you!
One of your plugins causes it.
I have deactivated all except the ones we support, and the menu works correctly.
Best regards
Thank you.
I traced the issue to SiteGround Optimizer and will reach out to their team.
In particular, it was the Minify JavaScript feature within SiteGround Optimizer that caused the problem.
I am now excluding /themes/betheme/js/scripts.js from JavScript minification.
Good to hear that you found the root cause.
Thank you for pointing out what was the problem.
Best regards