Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before you provide us with the link.
This problem occurs again. Could you tell me what causes the problem? There is something weird, it sometimes shows, sometimes not and it is not about caching. I think html is not loading properly. Could you please solve permanently?
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Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before you provide us with the link.
Thanks
Hi,
https://www.hilevelmemory.com/
Auto minifying option from W3 total cache was adding this space.
I have switched it to the manual, and it does not appear anymore.
Best regards
I'm still facing this in both incognito and disabled cache.
It seems like the area is disappeared but I figured that the scrool is not at the start position. Second picture you can see.
When I scrool to top, it still remains. Could you check it for high screen resolution ?
Please, recheck it now.
Thanks
What configuration has been changed?
Seems like I have slow loading issue right now.
We had to adjust the theme files.
Also, I checked your website, and it loads fast.
Best regards
I have configurated caching system on the website, then everything is normal.
Could you please look at the html/CSS side of the website to solve the problem. I will atach links from email.
Thanks.
But it is fixed on your website.
Did you clear your browser cache?
Best regards
Hi,
Fixed. Thanks
Hi,
This problem occurs again. Could you tell me what causes the problem? There is something weird, it sometimes shows, sometimes not and it is not about caching. I think html is not loading properly. Could you please solve permanently?
Consider high resolution screens.
https://www.hilevelmemory.com/
The previous fix should work, but Lazy Load from W3 Total Cache causes this.
I have disabled this option, and this space no longer appears for me. Please, check that.
Best regards