images of products on hover

shagasi

A serious problem with the images of products: the main image is fine, but then when you move the mouse over the image, it changes to a different size that breaks the whole structure and exceeds the text. When you enter the product page everything is fine and all the pictures are the same size and there is nothing like that.

Below is a video: https://recordit.co/OBasu8sAik

*I also used Force Regenerate Thumbnails

Phil

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before you provide us with the link.

Thanks

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shagasi

https://wildrabbitkids.agas-web.co.il/

Phil

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

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shagasi

I turn off all of the plugins

There is no cache on the site

I changed to the main pattern

recheck..

 Nothing helped.

Phil

Please send us the WordPress dashboard and FTP access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

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shagasi

I sent details

Thanks

Phil

I have received them, and as soon as we find the root cause, I will let you know.

Best regards

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Phil

We fixed it on your website.

Please, check that.

Thanks

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shagasi

Thank you very much,

what was the problem?

I would like to know how to adjust myself in the future

Pablo

Hello,

The problem is related to the accessibility because of the overflow issue, the fix you got is temporary, we are looking for a solution to provide it in update.

For now, the quickest fix is to disable keyboard support (in Theme Options -> Accessibility).

Thanks

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shagasi

Hello,

Yes, but the question is what action should be taken after disabling the "Accessibility" option?

If the images of the products need to be updated again? If so, how?

Should I choose in the WooCommerce settings "Regeneration of the store thumbnails" or another method?

Thanks

Phil

You need only to disable Keyboard support.

Best regards

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shagasi

OK, I asked after I make it "disabled" what is the process to take care of the pictures?

Phil

Sorry, but I quite do not understand.

The pictures should display correctly now.

Best regards

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