Good evening staff
we bought your theme a few days ago but I had to update the php, obviously for security reasons from 7.3 to 8.0
Unfortunately, from that moment the visual builder of your theme no longer opens.
I'm using demo - cottage3
Can you help me? thanks
Best regards
Comments
Hello,
Can you tell me what exactly happen? Is there any error message? What do you do to recreate that issue?
It would be grateful if you would attach some screenshots of that issue.
thanks
Hello
No error. The page takes a long time to load the BeBuilder after the php update.
I also raised the values of the php.ini (it just opened but it took about 10 minutes).
I worked on it and then it failed.
The error simply indicated to reload the page
Hey,
Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks