Be theme Templates not working

soundmis

We are not able to create or edit templates.

If we try to create a new template, the website does not go past the Create button window just keeps spinning ( see attached pic )

If we try to edit an existing template it does go into Bebuilder but then does not save/update the changes and prompts to an error ( see attached pic)

Tried deactivating plugins, tried a child theme,

out of ideas

Please help

Phil

Hello,

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

soundmis

Hi please see the link attached for phpinfo.php

https://gtrdirect.ca/phpinfo.php

Best

Phil

You have a low max input time and max input vars values set on your server.

Please, contact your hosting provider to increase them:

• max input time to at least 180s
• max input vars to at least 5000

After check, if the problem persists.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

soundmis

Hi just changed the max input and input vars to recommended settings. nothing has improved

now actually Bebuilder is showing the an error 404 and again does not react or update

Best,

2v

Phil

Master values are still unchanged. Please, contact the hosting provider to increase the Master Value.

About the builder showing a 404 error, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other.

If it is set to a structure other than Plain, resave this setting, and check the template edit then.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next