"An error occurred. Please refresh the BeBuilder"
Hello,
I am having an issue with BeBuilder on my website https://svgdigitaltest5.com. When using BeBuilder live and clicking "Update", I get the error message "An error occurred. Please refresh the BeBuilder".
Here’s what I have done to troubleshoot:
- Refresh the page and BeBuilder
- Clear the website’s cache
- Clear my Browser’s cache
- Tried Chrome, Safari, and Firefox and get the error.
- Uninstalled Betheme, downloaded a fresh betheme from themeforest.net, and reinstalled
- Not using a Child Theme
- Deactivated plugins and tested one by one. Currently all plugins are deactivate.
Can you log in to my website and see if you can diagnose? After I submit this ticket, I will use the secure form to provide credentials and include reference to this ticket.
WordPress Details:
Home URL https://svgdigitaltest5.com
Site URL https://svgdigitaltest5.com
WP Version 6.1.1
Server Details:
PHP Version 8.1.14
PHP Memory Limit 256 MB
PHP Time Limit 300
PHP Max Input Vars 10000
Comments
Hello,
Sorry, but the login credentials you have sent are not working.
Please, send them again, but ensure that they are working properly.
Thanks
Hello Phil,
I reset the credentials to the ones provided and tested. They are now working properly.