Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Hey,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Thanks,
I have just send a message thru the contact form to access https://artemedica.es/wp-admin/
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Ensure you send all the required information mentioned in the previous message.
Thanks
Hi, I sent the access, but I didn't understand what you meant by the link. I have just sent it.
Regards
Your child theme and custom CSS code cause it.
Without a child theme and CSS, it works correctly.
We do not provide help with child theme modifications, so you should contact your web developer with that problem.
Best regards