When I create a widget block it is not saved.

renzomadridaranda13 · January 14

I have 6 sidebars (widgets) that I have installed on the internal pages of my products to filter by color, but when I create the 4,5 or 6 widget that contains the Be Shop Attributes of that specific category, it disappears and is not saved, I attach an image.

(Invitaciones Digitales XV Años, Invitaciones Interactivas XV Años, Video Invitaciones XV Años) Not saved.

Phil · January 16

Hello,

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

renzomadridaranda13 · January 21

Thanks for your answer:

https://staging3.3hurras.com/phpinfo.php

Phil · January 21

You have a little low max input vars value set on your server.

Please, contact your hosting provider, ask to increase this value to at lest 5000, and check if the problem persists.

Thanks

renzomadridaranda13 · January 23

Thanks but on my server the value of max_input_vars is already at 5000, not 3000 as the log shows. any other suggest?

Captura de pantalla 2023-01-23 174521.png

Phil · January 24

In that case, you should contact your hosting provider.

It is related to the server configuration and will surely be able to help you.

Best regards

renzomadridaranda13 · January 31

The server has been change to 5000 but the problem still

Captura de pantalla 2023-01-31 123446.png

Phil · February 1

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

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Thanks

When I create a widget block it is not saved.

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