When I create a widget block it is not saved.

renzomadridaranda13

I have 6 sidebars (widgets) that I have installed on the internal pages of my products to filter by color, but when I create the 4,5 or 6 widget that contains the Be Shop Attributes of that specific category, it disappears and is not saved, I attach an image.

(Invitaciones Digitales XV Años, Invitaciones Interactivas XV Años, Video Invitaciones XV Años) Not saved.

Phil

Hello,

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

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renzomadridaranda13

Thanks for your answer:

https://staging3.3hurras.com/phpinfo.php

Phil

You have a little low max input vars value set on your server.

Please, contact your hosting provider, ask to increase this value to at lest 5000, and check if the problem persists.

Thanks

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renzomadridaranda13

Thanks but on my server the value of max_input_vars is already at 5000, not 3000 as the log shows. any other suggest?

Phil

In that case, you should contact your hosting provider.

It is related to the server configuration and will surely be able to help you.

Best regards

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renzomadridaranda13

The server has been change to 5000 but the problem still

Phil

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

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Therefore, please ensure that the data you send are complete and correct.

Thanks

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