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Account menu not translated

Latest Betheme version, Latest WP and Woocommerce.

PHP 8.0

Nl_nl version

All links in the account button (man icon) of the top of the page remain in English (Dashboard, Orders, Downloads, addresses, account details). They are however translated. If you click on account details, you get the same menu and everything is translated as supposed to be.

No caches, tried without any plugin active.. same result.

Website :

PS : same problem for Cart popup in the header. In the popup everything remains in english, if you go to details all is translated well.


  • Hello,

    Please, turn off all of the plugins except basic WooCommerce without additional extensions, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.


  • Hello Phil,

    Disabled Theme caching

    All plugins disabled except Woocommerce standard. Still same problem.

    Child theme (standard Betheme Child) deactivated and Main theme activated . Still same problem.

    I have no caching on the site or the server for development purposes.

    Any more suggestions ?

    Thx for your help.

  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at, and we will check what might be the reason.


    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.


  • We found out that this problem is present with Contact Form 7 active.

    To check the root cause, we need your FTP access.

    Please, send it as you did previously with dashboard access through a contact form. Remember to attach a link to this forum discussion.

    Best regards

  • Sorry, but the FTP account you sent is not working.

    Please, send it again, but before, ensure that it is correct.


  • The second FTP you sent was not working either, but we managed to fix it another way.

    Please, check your website.

    Best regards

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