slide length settings don´t work properly

webmark487 · January 2023

Hello!

I set the defaults slide duration in the "module general options" first, then I set "progress / slide length" either to an individual length or to "default".

Problem: slides don´t switch like they should (slide length times even differ each time that I try).

Any idea, why it is like that?

Maybe, because I uploaded the media files via WP media library with file sizes bigger than 70 MB?

Best regards and Thx

Markus

PS https://temp.diekieferchirurgen.at/

Phil · January 2023

Hi,

Are you referring to the Slider Revolution, or one of the slide elements available in BeBuilder?

Best regards

webmark487 · January 2023

Slider Revolution

Phil · January 2023

Please, check if the same thing happens with another theme like Twenty Twenty.

If it persists, it means that the root cause is the slider, and I suggest checking their official manual.

https://www.sliderrevolution.com/manual/

Best regards

webmark487 · January 2023

I'm quite sure, that it is the plugin.

I just thought, that, as the plugin is delivered with BeTheme, I would get support also for such plugin-related questions.

I would need an active Slider Revolution License with running support time to access their ticket desk at https://account.sliderrevolution.com/portal/.

Or is there any other option to get Slider Revolution support, when delivered with BeTheme?

Phil · January 2023

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

But if the root cause lies somewhere in Slider Revolution files, you will have to contact their support.

Thanks

slide length settings don´t work properly

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